Co-founders Alexander Mirza and Dr. Michelle Crosby publicised the launch of the game-changing technology platform, HospitalitySoul.com, that employs proprietary assessments, data and analytics to match employers with the best job candidates. HospitalitySoul is an social network by and for hospitality professionals as well as their most cherished customers. “Our ambition would be to offer an automated solution for all people-centric firms that are governed by the service profit chain, which links employee satisfaction to customer loyalty and productivity,” said Alexander Mirza. “Starting with hospitality, our decision-sciences will transform how employers recruit and manage talent in leisure, retail, healthcare, financial services, transportation, freight and logistics along with other global service sectors.”
Dr. Crosby, a business veteran and former EVP and Head of Human Resources at Fairmont and Starwood Hotels added, “Existing solutions and executive search firms both are costly and largely ineffective. HospitalitySoul is really a disruptive innovation that offers a hospitality specific categorical internet search engine and employs matching algorithms for connecting the correct candidates with all the right roles and organizations, including computing experience, competencies and culture fit match indexes.”
For the users across all service industries, the platform provides unique value propositions for connections, careers and communities:
Connections. Make new connections, stay current together with your colleagues, network and make your individual brand with consumers, influencers and industry leaders. Look for a mentor and expand Cachet Hotel Groups network globally. Find out about the art and science of breakthrough service from experts and thought leaders in hospitality, travel, healthcare, financial services, retail and other sectors.
Careers. Tell your story, profile your talents and chart your job path. My Profile includes key experiences, skills, personality and culture fit – highlighted inside your personal video introduction. Find developmental resources such as e-learning, career pathing, compensation data and much more. Search for your forthcoming career move in the talent marketplace which also offers recruiters and hiring managers better and a lot more powerful tools including a matching system to source their “best fit” candidates.
Communities. Share service experiences, news about people, events, and happenings with all the community. Create or join community groups, with content generated by consumers and industry professionals, organized by function, geography, market segment and interest groups. Share how you are generating a difference to your organization as well as the local community or join a nozhot cause, since we all seek new and much better approaches to give back.
“HospitalitySoul.com is actually a revolutionary idea that will alter the way brands, operators and owners think about human resources. With the unprecedented global increase of the travel industry and also the ensuing war for talent, it might not come with a better time,” said Ernest Wooden, CEO in the Los Angeles Tourism Council and former EVP at Hilton Hotels Worldwide.
HospitalitySoul.com, is definitely an online community by and then for service industry professionals. It provides its users Connections, Careers and Communities that facilitate brand building, mentorship and learning. The platform employs proprietary assessments, data and analytics to complement employers with the best job candidates based on measuring their skills, experience and culture fit.